Please pay attention to following message:
Flights are displayed in order of lowest to highest price, but you can select your flight by sorting by price, airline, time, flight class and flight type.
When the search result is shown, by clicking on the "details" on each flight, you can see the cancelation policies.
In that case you can use the quick registery option. Only your phone number and the activation code you'll recieve is required, then you can easily continue on your reservation.
درصورت بروز خسارت یا مفقودی بار، مسافری باید قبل از خروج از سالن برچسب الصاقی بار تحویل شده را به همراه فرم اظهار مفقودی یا خسارت و پس از تکمیل و امضاء فرم مذکور، به نماینده شرکت هواپیمایی تحویل دهد و متعاقباً باید در مهلت قانونی به شرح مقرر در کنوانسیون ورشو و پروتکل الحاقی لاهه، نسبت به طرح شکایت بطور مکتوب در دبیرخانه شرکت هواپیمایی اقدام نماید.
Every issued thicket has a code from its airline so passengers can get their flight information worlwide through this code. PNR code is writen on top of tickets.
Valid medical prescription of the pregnancy lenth and delivery date is required.
they are listed in the rules and regulations section of Safar.com website. All the rules are available from the official website of the Civil Aviation Organization as well.
You will recieve scores with each purchase based on its amount. It will be saved in your E-wallet. You can use it in your next purchases while doing the payment. in case your scores are not enough you you can use them and do the rest of payment.
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Is it possible to make the payment with international cards such as Visa card, Master card, ... ?
It is possible to do the paymnet with international cards to make it easier for foreign tourist to make their payments.
For domestic flights only a pictured ID is enough to recieve your boarding card. For international flights having passport is mandatory.
ترمینال ۱: کیش‌ایر، زاگرس
ترمینال ۲: ایران ایر، ایر تور، آتا، قشم ایر، معراج، نفت
ترمینال ۴: ماهان، کاسپین، آسمان، اترک، تابان، سپاهان
شما می توانید برای رفع مشکلات احتمالی در خرید هنگام بلیط با همکاران ما بطور 24 ساعته با شماره تلفن 83854 تماس بگیرید.همچنین میتوانید از طریق ایمیل به نشانی support@safar.com با واحد پشتیبانی سفردات کام در ارتباط باشید.
برای تغییر اطلاعات ثبت شده که به اشتباه وارد شده است، با سامانه پشتیبانی تماس حاصل فرمائید.
حمل و ورود حیوانات خانگی و پرندگان به داخل کابین هواپیماهای هواپیمائی جمهوری اسلامی ایران ممنوع است اما برای حمل حیوانات خانگی و درخواست جا لازم است که قبلا هماهنگی لازم با هواپیمائی کشوری صورت پذیرد تا مدارک مورد نیاز توسط صاحب حیوان خانگی تهیه و آماده شود.
پس از جستجوی بلیط برای تاریخ مورد نظرتان، نتایج جستجو به نمایش در می‌آید شما میتوانید از فیلتر بالای نتایج، کمترین قیمت آن روز را مشاهده کرده و اقدام به خرید کنید. علاوه بر این، سفر دات کام امکانی را فراهم کرده است که شما میتوانید با درج شماره موبایل یا آدرس ایمیل خود ارزانترین قیمت بلیط برای مقصد مورد نظرتان را برای دوره زمانی که خودتان تعیین می‌کنید، از پائین‌ترین قیمت ها مطلع شوید.سفر دات کام بطور هوشمند، بهترین قیمت ها را برای شما ارسال خواهد کرد.
از دست دادن یک پرواز در پروازهای چند مسیره به معنی پرداخت جریمه مطابق با قوانین و مقررات آن پرواز می باشد. اغلب درصد قابل توجهی از مبلغ کسر شده و مابقی به حسابتان برگشت داده می شود. در این صورت با سامانه پاسخگوئی سفر دات کام تماس بگیرید تا این موضوع را برای شما تسهیل کنند.
In case of having more people in a hotel room after the reservation and the payment, considering the room capcity you can send the request to Safar.com.
You can do the payments through all cards and gateway.
For domestic hotels pictured ID card and for international ones passport is mandatory.
It depends on the hotel cancelation policy. If it is refundable you can cancel your reservation through Safar.com
Ir requres canceling the reservation and make a new one.
You can contact Safar.com support team 24/7 to solve the issue.
A voucher is the reciept of your hotel reservation which validate that the room is yours. it is same as tickets for transportation.
For domestic hotels a pictured ID and for international ones passport is mandatory.
you can go to your profile in safar.com any time and get your voucher from reservation detail in services to get your voucher.
Child pricing can be different in different hotels. Some, won't charge for children and some are half priced.
بله. وبسایت سفر دات کام با دسترسی به بیش از 500.000 هتل در سراسر دنیا به تامین کنندگان خدمات گردشگری متصل است. لذا با تغییر قیمت توسط تامین کنندگان و یا هتل داران، قیمت در وبسایت نیز به صورت اتوماتیک تغییر می‌کند.
در صورتی که پرداخت بطور کامل انجام نگیرد، بدیهی است که اتاق مورد نظر شما رزرو نشده و واچر صادر نمی‌گردد.
وبسایت سفر دات کام خدمات کاملاً آنلاین ارائه می‌کند و نیازی به اخذ تایید مجدد نیست.اطمینان داشته باشید که پس از صدور واچر، رزرو قطعی شما انجام شده است.
No, it is not possible to change your ticket information once the reservation is done.
Having pictured ID card among with the ticket is mandatory to enter the train.
You'll need your ticket to pass the gate. but if you don't have it for any reason, you can always go the issuance counter at the station and recieve a new one with 5% of the total cost.
Yes, when booking your ticket, select the carriage item and continue the purchase process. It should be noted that a personal car must have insurance.
If one way of a round trip get cancelled you can go to the agency and refund the amount befor the departure time.
Issuance is only for people between 2-12 with ID card. Teenagers under 17 can not travel alone.
Refund policy for domestic destinations is available until 12 o'clock of a day before up to 90%. after 12 o'clock untill 3 hours before departure 70% is refundable. 3 hours before the departure 50% is refundable, After departure it is not possible to refund.
you can reprint your ticket through the platform as much as you want.
You can not carry more that 30 kg and 75 cm.
All sort of card with TAC are valid for reservation and buy tickets in safar.com. If you use gift cards, in case of cancellation the amount can not be refunded to it.
All prices are set by transportation companies.
After choosing type of service and ticket, you can choose the exact seat number you want and press "confirm" to continue the payment process. for more information check out the bus ticket guidance section.
If you need to change your seat, you should cancel your ticket and buy a new one with your prefered seat.
In the bus cancellation section you can easily apply to cancel and refund your ticket.
once toy cancel, 10% plus 5000 rials will be deducted and thebalance will refund to your bank acount within 72 hours.
There is no need to print bus ticket. be at the station 30 minutes in advance and present the ticet number which been dent to you via sms.
National code, phone number or email address and a bank account with TAC.
It is possible to refund. Based on policies 50% will be deducted.
Click on the "contact us" in the wesite footer and get in touch with the support team.
A package includes plans and services that have been scheduled in advance. services such as airport transfer, tour guidance, sightseeing .and ext. Ticket plus hotel only include your ticket and accommodation
An agency is responsible for providing visa, ticket and accommodation. Airport taxes are on passengers.
Non-Iraian people should get a visa if its required. then they can join the tour.
It is totally up to the passenger. one of the advantages of traveling with tour is when you are not familiar with the destination. it is also cost sufficient.
It is totally free and you can get to know the latest promotions and deals.
Travel insurance is for safety and convenient of passengers. in domestinc and international trips, your insurance covers all medical costs.
No there is not any limit. Anyone with a driving licence can rent a car.
Yes, in case of early returning you should inform 48 hours in advance.
200 kilometers per day.
Yes, you can return the car in any city with the car station.
Minimum time of renting a car whitout driver is one day.