Hotel terms and conditions
Because our Terms & Conditions contain legal obligations, we encourage you to read them carefully. They form the basis on which bookings are accepted by Safar.com (Searching for Iran). Unless otherwise stated, the person making the booking shall be deemed to have accepted these conditions on behalf of the persons named in the booking. No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of Safar.com. To secure a booking, the full payment amount is required to be paid up front.
The customer acknowledges payment to the overall costs of equipment, running costs, staffing, administration costs etc. Safar.com and partners will have incurred the largest part of its costs before the actual date of booking commencement. The cancellation policy for each listing is made available on our website at each listing page, during the reservation procedure, and also included on the confirmation email.
By making a reservation with a Supplier, you accept and agree to the relevant cancellation and no-show policy of that Supplier, and to any additional (delivery) terms and conditions of the Supplier that may apply to your visit or stay (including the fine print of the Supplier made available on our Platform and the relevant house rules of the Supplier), including for services rendered and/or products offered by the accommodation provider (the delivery terms and conditions of an accommodation provider can be obtained with the relevant accommodation provider). The general cancellation and no-show policy of each Supplier is made available on our Platform on the Supplier information pages, during the reservation procedure and in the confirmation email or ticket (if applicable).
Customer Change of Booking
If you wish to make changes to your booking please contact the hotel or tour operator directly and allow at least 48 hours in advance.
Safar.com reserves the right to cancel the Customer's tour or hotel booking, however, cancellations will not normally occur unless unforseen circumstances such as civil or political unrest, 'force majeure,' flight cancellations, or where minimum numbers have not been reached. In the event of these circumstances Safar.com will reinburse customers the full consideration amount, minus any incurred currency and transaction costs.
Changes due to Safety Concerns
Exceptional circumstances can sometimes occur due to 'Force Majeure', weather, local political conditions, natural disasters (including earthquakes, landslides, and severe flooding), strikes, entry or border difficulties, mechanical breakdowns, flight cancellations, sickness or other unforeseen circumstances. Under these circumstances where affecting the health and safety of the tour group, tour operators reserve the right to make reasonable changes to the itinerary to minimize risks. Searching for Iran cannot be held responsible for delays and alterations in the schedule, or for expenses incurred as result of any delay or alterations arising from any such circumstances.
General Travel Advice
Whilst we will do our best to inform Customers of relevant travel warnings, it is up to the Customer, and not Safar.com, to seek appropriate travel advice to certain areas around Iran. The customers are expected to be adequately insured to their travel plans. Safar.com accepts no liability if the Customer (a) chooses to cancel a booking because of travel advice or (b) is not adequately insured to travel.